Shipping policy

SHIPPING POLICY

Last updated: August 2026

1. Order Processing

All orders are processed and dispatched within 1–7 business days depending on the supplier. Most orders are dispatched within 2–3 business days. Orders are not processed on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been dispatched."

2. Shipping Times

Estimated delivery times are as follows:

• United Kingdom: 5–10 business days
• Europe: 10–20 business days
• Rest of World: 15–30 business days

Please note these are estimates and delays may occur due to customs, carrier delays, or high demand periods.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders as displayed at checkout.

4. Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

5. Customs & Duties

For international orders, customs fees, import duties, and taxes may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.

6. Lost or Delayed Parcels

If your order has not arrived within the estimated timeframe, please contact us at contact@levrane.com and we will investigate with the carrier. We are not responsible for delays caused by customs or carrier issues outside of our control.

7. Incorrect Address

Please ensure your delivery address is correct at checkout. Levrane is not responsible for orders delivered to an incorrect address provided by the customer.

8. Contact Us

For any shipping enquiries, please contact us at contact@levrane.com

Levrane Prime Apartments, 483 Green Lanes, London, N13 4FG, United Kingdom